Frequently Asked Questions

10 Pedal Pub Pro Tips

01.
Store address is 436 Government Street (located next to Frostop)
02.
Use any free or paid parking nearby; do not park in towing zones
03.
Arrive 20-30 minutes early
04.
Minors must be accompanied by a parent or legal guardian
05.
Bring photo ID (LA Wallet is good)
06.
Everyone riding needs to complete the pre-arrival waiver in advance (search your inbox for “PedalPub” to find the email with waiver link)
07.
If you’re late, the tour still must end on time, and public tours must leave on time.
08.
We provide cooler, ice, trashcan & Bluetooth Speakers – you connect your playlist
09.
Share this list with others on your tour
10.
Hard liquor & glass containers are NOT allowed, per city rules

10 Pedal Pub "Pro Tips"

Everyone needs to complete the waiver before arrival (search your inbox or junk folder for “PedalPub” to find the email with waiver link) Arrive at least 15-20 minutes early with your ID. Do not show up drunk (we cannot allow you on board and you will not get a refund). Do not bring hard alcohol on board. Bring the right amount of beer (no more than 2-3 drinks per person). Bring water and snacks. Bring a fully-charged phone. Have a pick-up plan if needed for when your tour ends. Always drink responsibly and be respectful. Always listen to your Pilot.

How much does it cost?

Private Tours are $450 per bike Monday – Thursday or $399 per bike Friday – Sunday (this means the entire bike of up to 16 seats is exclusively for your group). Public tours are $40 per person Monday – Thursday or $35 per person Friday – Sunday.

How many people can fit on the Pedal Pub?

It fits 16 people (15 people seated and 1 additional person can stand in the middle, or squeeze onto the back bench).

Can I bring fewer than 16 people on a private tour?

Absolutely. A private tour reserves the entire PedalPub exclusively for your group. The price remains the same regardless of whether you bring 2 guests or 16 guests.

How long is a tour? How many stops does it make?

Tours are 2 hours long and makes 2-3 stops at popular bars & restaurants in downtown Baton Rouge. Express tours are 1 hour and make 1-2 stops. Each stop is 15-20 minutes which provides time to get drinks, food, or do a little sidewalk line dance with your group.

What does Pedal Pub provide?

Amazing party bike experience & enthusiastic pilot Ice chest with ice Bluetooth Speakers – you bring your own playlist Trashcans Cupholders on the bike Overhead storage for your food, purses, backpacks, etc. Pedal Pub does NOT provide drinks. It is BYOB.

What if I don't drink?

Pedal Pub is about the experience, not about drinking. The experience of riding in mainstream downtown Baton Rouge for a 2-hour tour on a Pedal Pub with up to 16 of your friends, family & co-workers singing along to your favorite tunes, laughing, talking, with flashing neon lights in the bike can EASILY be enjoyed either with or without an alcoholic beverage.

What should I bring?

Please arrive 15-20 minutes early with: ID – Must show proof of 21 + Beverages – NO GLASS ALLOWED – Beer, Cider, Wine, Spiked Seltzer, malt-based beverages below 6% alcohol (recommend no more than 2-3 per person). NO HARD ALCOHOL. Ice chest w/ ice, if desired Food or snacks, if desired Music playlist $ to tip Pilot – Not required, but appreciated! A good attitude Proof of signed e-waiver on your phone

What is the minimum age to ride?

Minimum is age 21+ for tours with alcohol on board. For the Family Fun Ride, minimum age is 12 years old and NO ALCOHOL is allowed on-board. Family Fun Ride also requires 2 adult chaperones age 21+.

Is LA wallet accepted?

Yes, LA Wallet is considered a valid form of photo ID.

When should I arrive?

Arrive at check-in at least 20-30 minutes before your tour departs but allow yourself more travel time if there are other special events going on in the area.

Is parking available?

Parking is not available at the bike store, but a suggestion is to use the parking garage at the corner of Government Street & St. Ferdinand. You can also use any other free or paid parking near our store located at 436 Government Street but be mindful of no-parking zones or towing zones.

What is the cancellation policy?

For customers who purchase Cancellation Protection during your booking: Cancellation Protection is available for purchase at checkout. Customers have two options. You can either choose to protect 100% of your tour cost or protect 75% of your tour cost. Cancellation Protection gives you the freedom to cancel anytime up to 4 days before the scheduled date of your event. For example, if your tour event is on Saturday, you must cancel on or before Tuesday and if your tour event is on Friday, you must cancel on or before Monday. Cancellation Protection cannot be purchased after you book. Cancellations cannot be done by voicemail, and must be done via email to batonrouge@pedalpub.com or by speaking with a live associate on the phone (not by voicemail). Without Cancellation Protection, all bookings are subject to the standard Cancellation Policy. If you need to cancel and have purchased this Cancellation Protection, please call (888) 733-2580 ext. 1. For customers who DO NOT purchase Cancellation Protection: Full refund is issued if you cancel before midnight 7 days before the start of your tour (for example, a tour starting 1/15/21 @ 12 pm needs to cancel before 1/7/21 @ 11:59 pm, before midnight, to receive a full refund.). Refunds ARE NOT issued if you cancel after this time and may include applicable cancellation fees. Cancellation must be received either by email at batonrouge@pedalpub.com or by speaking to a representative. Cancellation can NOT be made by voicemail. Day-of re-schedules, day-of cancellations, day-of no-shows WILL NOT be issued a refund under any circumstances. Please be aware you are booking a tour with PedalPub Baton Rouge located in Baton Rouge, LA.

What is the reschedule policy?

Your tour can be rescheduled penalty-free if done so before midnight 7 days before the start of your tour (for example, a tour starting 1/15/21 @ 12 pm needs to rescheduled before 1/7/21 @ 11:59 pm, before midnight) to avoid incurring a reschedule fee. If you request to reschedule after this deadline, you will be charged a rescheduling fee. The fee depends on the # of days in advance that you reschedule and can range from 25% to 100% of tour price. Note that tours must be rescheduled for a date that’s no more than 6 months after the original tour date. Same day re-schedules WILL incur a fee of 100% of tour price, no exceptions.

Is my tour cancelled if it rains?

Tours happen rain or shine, hot or cold! We recommend checking the weather forecast prior to booking your tour. Many customers plan special events for their PedalPub tour so it is our policy that tours are NOT canceled by PedalPub causing a disruption to your plans unless these potentially unsafe weather conditions exist at the time your tour starts in downtown Baton Rouge area where the tours are conducted (hail, lightening, tornado). If you decide not to ride based on weather conditions that may not be perfect but is still safe, you will not receive a refund but you may (at Management’s discretion) be given an opportunity to reschedule for a later date & time.

What should I wear?

We recommend wearing comfortable clothing and comfortable closed-toed shoes. Heels are not recommended. Consider bringing a jacket if the weather will be cool. We also have rain ponchos available for purchase.

What is the deposit policy?

Deposits are $100 for Private Tours and non-refundable & non-transferable if customer does not follow the Cancellation Policy exactly. This means if you cancel your tour, the deposit is non-refundable, or if you ask to reschedule your tour, the deposit is lost/cannot be transferred to a different date if you do not follow the Cancellation Policy. Deposits are credited towards your total. The balance (total minus deposit) will be automatically charged to your credit card by midnight 7 days prior to your tour date (for example, a tour on 1/15/21 @12pm will automatically be charged the balance 1/8/21 @ midnight. Contact us prior to midnight if you would like to use a different card. Any cards that are declined will have their tour automatically canceled and deposit lost.

Can I book more than one Pedal Pub?

Certainly! Contact us at 888-PEDAL-80 to book multiple bikes or you may book it online.

What’s the difference between a private tour & a public tour?

A private tour is only for your group and no other customers can book a seat on your tour. This is perfect for birthdays, bachelor or bachelorette parties & company outings. On an individual tour, seats are booked on a first come first served basis. This is perfect for single riders & groups smaller than 4 people, and it’s also good if you’re hosting a gathering but want each person to be responsible for booking their own seat. Any of our tours can be booked as Private or Individual.

Is the price different if I book a private tour but have less than 16 people?

No. The price is the same regardless of number of riders since it is priced per bike, not priced per person.

Do I really have to pedal?

The Pedal Pub is designed for passengers to pedal while the bike’s e-assist motor engages when needed to assist passengers with pedaling. The are 4 non-pedaling seats on the bike. However, a minimum of 4-6 pedaling passengers are recommended for the best pedaling efficiency.

Do I tip my driver?

Tips are encouraged as our drivers work hard to ensure a safe & fun experience for all customers. If you had a great time, a standard service industry tip of 15-20% is customary. Our pilots take cash, Venmo, Cash App….or ask us to add the tip to your card after the tour.

Do we have to pay in advance?

Yes, just like you would pay for concert tickets, sporting event tickets, or other special event tickets in advance. Pedal Pub tours are pay in advance for public tours and private tours pay $100 deposit in advance – read Deposit Policy for more details. Walk-up bookings or payments are currently not accepted.

How far in advance should I book?

Because tours can book fast (especially popular times like evening & night tours), we recommend you book at least 1-2 weeks in advance for a typical tour or 1-2 months in advance for a special occasion ( birthday, bachelor/ette party, corporate outing, double-bike tours, etc.)